Returns & Exchanges
*Policy updated and effective April 26, 2019*
THANK YOU FOR YOUR INTEREST IN PURCHASING OR YOUR PURCHASE! 🙂 WE ONLY OFFER STORE CREDIT FOR RETURNS. WE DO NOT ISSUE REFUNDS TO ORIGINAL METHOD OF PAYMENT.
Return Policy:
- Returns will be issued refunds in the form of a digital E-Gift Card
- Returns must be scent free, unworn, unwashed, with all tags attached. Please include your package slip with the return.
- U.S. returns must be received within 15 calendar days of receiving your order at our warehouse. International orders have 30 days from receiving your order to return merchandise. For returned items past the 15 day return period, a 25% restocking fee will be subtracted from the store credit given. To clarify: The 15 days starts from the day the order was received by the customer.
- Sale items are final and cannot be returned or exchanged.
- If items are sent back past the return policy period (20 days and more), we can not except the return. The customer will be contacted and is responsible for return postage.
- Shipping charges are not refundable.
Where do I send my return to?
7 Duchess Drive, Monroe Township NJ 08831
How will I receive store credit?
You will receive an E-Giftcard within 3 business days of the delivery of your Return at our warehouse.
Do we offer return labels?
We do not offer return labels but hope to as we grow in the future!
Can I make a return past the 15 day period for store credit?
Unfortunately we cannot accept clothing past the 15 day return policy for full store credit. If items are returned past this period the customer will be required to pay a $6.95 shipping charge to have the items sent back.
NON-RETURNABLE ITEMS: The following items are non-returnable.
- All accessories
- All jewelry
- All intimates
- All sale items
Exchanges
If you wish to exchange your item for another size, you must return your unwanted item back to us. After we receive, inspect and approve your item, we will issue a refund via E-gift card. You may then place an order for the desired size. If you have any questions shoot us an email at [email protected] and we will be happy to help!
Defective Items:All defective merchandise must be reported within 5 days of receiving. Merchandise that has been washed cannot be accepted for store credit.